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NEW YETI Rambler 30oz Stainless Steel Tumbler Insulated Coffice Mug

Item Code: ZY17168
Sold: 21
Original Price:
USD $34.38
Price:
(20% OFF)
Save $6.87(20% Off)
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  • Description
  • RETURN POLICY & GUARANTEES
  • SHIPPING FAQ
  • HOW TO PAY

NEW YETI Rambler 30oz Stainless Steel Tumbler Insulated Coffice Mug Cup Xmas Gift

Material: stainless steel
Color: Orange, Black, Red, Blue ,Green, Light Blue 
Size: 30 oz

If you have any question ,pls contact us first ,thank you ,merry christmas :)

WHAT’S THE ESTGOSZ PRODUCT WARRANTY?

Yes, everything you buy from ESTGOSZ has a guarantee of quality and will exactly match the description on the website.
Factories that supply ESTGOSZ are strictly evaluated by us, and we provide you an even better reassurance of consistent high quality thanks to our in-house QC team.
We double-check the contents of all orders carefully before dispatch to our customers.
You can be confident about ordering from ESTGOSZ just as much as any western retailer.
All warrantees begin from the date the product is received. If a product develops a fault during the warranty and the fault is due to a quality issue rather than your own breakage or misuse, we will accept a return.
 
12 months Manufacturer`s Repair Warranty for defective items (excluding items damaged or misused after receipt, and problems caused by logistics).
 
Defective items MUST BE reported and returned to us within the warranty period (and in the original packaging, if possible). You must tell us what the defect  is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.

 

DOES ESTGOSZ CHECK THE PRODUCTS BEFORE SHIPPING THEM TO ME?

Yes, for sure.
We have a professional Quality Control team. They will check carefully for each item we received from suppliers and manufacturers to avoid sending defective goods to our customers.
If an item is found defective in our QC test, it will be returned to the supplier / factory. So please don't worry about receiving a defective item because we are committed to being a trustworthy and reliable seller on international on-line shopping market.

 

WHAT SHOULD I DO IF MY ITEMS ARRIVED DAMAGED?

Rarely, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen.
If this has happened, please follow these steps:
If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.

If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
Next, contact ESTGOSZ immediately with your order number and a full description / pictures of the broken item issue. We will contact the courier company from our end.
Once the courier company confirms that the case is valid, they will compensate ESTGOSZ, and we will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to ESTGOSZ in order for us to send out a new piece.

 

WHAT SHOULD I DO IF MY PRODUCTS GO BROKEN AFTER A PERIOD OF USE?

If you encounter quality issues within the warranty period you will be covered. Every product has a specific warranty period (If it is not stated in the product listing, contact us via email to estgosz@outlook.com.
In this case, please kindly provide us with proof as below:
The photos of original ESTGOSZ package with front and back sides
The photos or video of the defective item(s)
The photos, video or screenshot showing the malfunction of the defective item(s)
We will usually offer you a refund or send a replacement as soon as the problem is confirmed.
Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should cover the return shipping fee, and ESTGOSZ is responsible for the shipping costs of arranging reshipment by air mail.

 

WARRANTY EXEMPTIONS AND NOTES

Product degradation through wear and tear, along with breakage/damage during use, is solely the customer's responsibility and is not covered by our warranties.

If the customer has damaged/misused the item(s), the product's warranty is immediately rendered void. No compensation is available in such cases. However, customers are welcome to contact us to purchase replacement or spare parts (if applicable). We will charge the original value of the components and a shipping fee to dispatch them.

The customer voids the warranty if they:
Flash the firmware of a device or root a device
Open the body in an attempt to fix the device
Modify, remove, customize, or swap parts of the product
Use the device in a way that it is not originally intended for
Continue to use the item once a fault occurs and causes more damage
All returns must first be authorized by ESTGOSZ Support team prior to return. If the customer has returned the package without prior authorization (R.M.A form), sends to the wrong address, returns an incorrect item, or submits an empty box, there will no compensation permitted in such cases

.

Special Notes:

The shipping fee for sending the phone back to us will be paid by customers except for DOA situations.
During the return shipping, the customer is responsible for any and all customs charges, excise duties or tariffs during the item return to China. In these cases we will deduct the customs fees from your authorized refund amount.
ESTGOSZ will ship the item to the customer via Flat Rate Shipping by default. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.

HOW CAN I TRACE MY ORDER?

You can follow your order both during processing and after it has left our warehouse
Processing: You can check the status in "My Orders" page in your TOMTOP account.
Shipped: Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages as well as the website in which you can trace your order at. Tracking information is also available in your Order Details page.


Shipping inquiries website: http: //www.17track.net/

HOW DO I CHANGE MY DELIVERY ADDRESS?

Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service ( estgosz@outlook.com) Immediately!


WHAT SHIPPING METHODS DO YOU OFFER AND WHAT IS THE ESTIMATED DELIVERY DATE? WHERE CAN I CHECK THE SHIPPING STATUS OF MY ORDER?

ES Warehouse Express shipping 3-7 business days can be delivered to ES & other EU countryies
The transit time depends on where you're located and where your package comes from. The shipping times are a general guide and do not apply to some remote areas. If you want to know more information, please contact our customer service. We will settle your problem as soon as possible.
Note: We can ship to PO Boxes via all shipping methods, except for Expedited Shipping because signatures are required upon delivery. Express shipments of this type can only be delivered to physical addresses.

REMOTE AREAS - DELIVERY

Can couriers deliver to remote areas?
Yes, wherever you are, we will be able to deliver the products to you. 
FedEx or DHL might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers.
If your address is located in a remote area for the courier of your choice, we will contact you to discuss the issue. You will need to pay an extra $45 to cover the remote shipping fees from FedEx or DHL. However, if you do not want to pay any additional fees, we would suggest that you ship your order with Standard Shipping. We will refund you the difference in shipping fee.

IS SHIPPING INCLUDED IN THE PRICES?

If products are marked "free shipping", then you will do not need to pay for shipping cost. Free shipping to the whole world.
For products without "free shipping", Prices vary depending on product, location, shipping method and warehouse. You can check the cost on every product page.

HOW DO I CANCEL AN ORDER?

Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you. Contact Customer Service or email to estgosz@outlook.com!

PAYMENT METHODS:

ESTGOSZ.com accepts PayPal, Credit Card, Western Union, Wire Transfer, QIWI and Yandex as secure payment methods:

PayPal

Login To Your Account or use Credit Card Express.

Enter your Card Details, the order will be shipped to your PayPal address. And click “Submit”.
Your Payment will be processed and a receipt will be sent to your email inbox.

Credit Card

Choose your shipping address OR create a new one.
Enter your Card Details and click “Submit”.
Your Payment will be processed and a receipt will be sent to your email inbox.

 

CAN I ARRANGE CASH ON DELIVERY?

Like most online retailers we do not offer any form of pay on delivery. Pay for your orders in advance, there are 5 different ways you can pay for your ESTGOSZ.com orders.

 

WHEN PAYMENT PAGE DISPLAYS AN ERROR, WHAT SHOULD I DO?

If the payment page displays an error, please kindly try to reorder. And if the same thing happens, then please contact Customer Service for help via Live Chat or email to estgosz@outlook.com.

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